Last updated: 12 November 2026
Who we are
T-Tech Solutions Lab Pvt Ltd operates this website from Pakistan. Our address is Alvi Arcade, Office 11, PWD, Islamabad 45700, Pakistan. For privacy enquiries, contact amjad@t-techsolutions.org or call +92 333 1116842.
This notice explains the website enquiry process and the related records we maintain. A service agreement may provide additional information about data handled during a customer project.
Information we collect
Our homepage enquiry form requests your name, telephone number, email address and message. You may also provide your company, country, time zone and project requirements. Submission records can include the submission date and time, page URL, IP address and browser information.
Please do not submit passwords, access keys or confidential customer records through this form. Contact us to arrange an appropriate way to share sensitive project information.
How we use enquiry information
We use your information to understand your request, respond, discuss possible services and manage the enquiry in Alpha CRM. Our owner reviews incoming enquiries and adds them to the CRM. Follow-up normally stops after three months; stopping follow-up does not itself delete the records.
You choose whether to contact us. If you do not provide sufficient contact or project information, we may be unable to respond or assess your request.
Who receives information and where it is processed
Homepage enquiries are emailed to amjad@t-techsolutions.org in a Hostinger-hosted mailbox and stored in our WordPress website database. We also add enquiries to Alpha CRM, hosted on a Hostinger VPS. The owner and authorised sales, administration and IT staff can access CRM enquiry information.
Our team operates from Pakistan, so information you send us is processed there. Hosting and email services involve provider infrastructure; the location of our staff does not establish the physical location of every stored copy.
How long we retain information
- WordPress homepage submissions: A daily scheduled process identifies submissions older than 12 months. It deletes only records reviewed and explicitly approved as unsuccessful enquiries, excluding records placed on hold. Records awaiting review remain stored. Scheduled execution depends on WordPress cron. Deletion covers the submission, field values and associated action logs.
- Mailbox: Enquiry messages are currently deleted manually. Our intended schedule for unsuccessful enquiries is 12 months after the last meaningful contact, but automatic mailbox deletion has not yet been implemented.
- Alpha CRM: Enquiry records currently have no automatic expiry and may remain indefinitely. We have adopted a target of deleting or anonymising unsuccessful leads after 12 months without meaningful contact, but this control has not yet been implemented.
Active customer and project records, and records needed for disputes or legal obligations, require separate retention decisions. Deleting a WordPress submission does not delete mailbox, CRM or backup copies. We have not yet established a verified expiry schedule for all backups and server logs. You can contact us about a particular record or request deletion.
External fonts, cookies and website resources
The homepage uses Google Fonts stylesheets for Sofia Sans, Inter and Plus Jakarta Sans. Loading external font resources causes your browser to contact Google services, which can receive technical request information such as your IP address. Read Google’s Privacy Policy for information about its processing.
We are reviewing cookies and other browser storage across the website. This notice does not assert that the website is free of cookies or tracking. You can manage cookies through your browser settings; blocking them may affect website features. Browser settings do not necessarily prevent requests for external resources such as fonts.
Your requests and privacy concerns
Email amjad@t-techsolutions.org to ask about your information, correct inaccurate details, request deletion or raise a concern. We may ask for proportionate information to verify that a request relates to you. Please do not send identity documents unless we explain why they are needed and how to provide them.
Depending on the law applicable to you and our processing, you may have rights to access, correction, erasure, restriction, objection or data portability, and to withdraw consent where processing relies on consent. These rights can be subject to conditions and exceptions. Where applicable, you may complain to your local data-protection authority. UK visitors can find information at the Information Commissioner’s Office.
Security
No website, email system or method of storage can guarantee absolute security. If you believe information sent to us has been exposed or misused, contact amjad@t-techsolutions.org promptly.
Changes to this notice
We will update this page as our practices change, including when the planned retention controls are implemented. The date above identifies the latest revision.