IT SERVICES Raleigh
Managed IT Services in Raleigh — For Research Triangle's Life Sciences, Tech & Defense Sectors
Raleigh-Durham’s Research Triangle is home to world-class pharma, biotech, tech, and government agencies. T-Tech Solutions Lab delivers managed IT with the FDA, CMMC, and research security expertise the Triangle demands.
Research Triangle Park
World’s largest research & technology park
FDA · EPA · NIEHS
World’s largest research & technology park
CMMC 2.0
DoD contractor compliance — major in Raleigh
$180K+
NC city for tech job growth and venture investment
Pharmaceutical and biotech companies in the Research Triangle (GlaxoSmithKline, Biogen, Syneos Health) require FDA 21 CFR Part 11 compliance, GxP validation, and clinical data management IT that most local MSPs are unqualified to support
Defense contractors and government agency vendors in the RTP area face CMMC 2.0 certification requirements that are mandatory for DoD contract retention
UNC Health, Duke Health, and WakeMed create a major HIPAA-regulated healthcare market requiring clinical IT expertise and medical device security
Research universities (NC State, UNC, Duke) create unique IT security environments where research IP protection and academic openness must be carefully balanced
NC's growing tech economy is creating IT talent shortages — the Research Triangle's competition with Boston, Bay Area, and Austin for engineering talent is making in-house IT hiring increasingly expensive and slow
Industry/Location-Specific Pain Points
EDR, email security, firewall management, patch management, and threat response.
Automated, tested backups with RTO/RPO commitments. Ransomware-proof immutable copies.
6 Core Service Pillars
Our From Signed Agreement to Fully Managed IT in4 Weeks
Discovery & Assessment
(Days 1–5)
Full audit of your current environment — infrastructure inventory, security posture review, compliance gap mapping, and support ticket pattern analysis. No tools deployed yet. Just deep understanding of your environment..
Documentation & Planning
(Days 6–10)
Complete asset register, network topology documentation, runbook creation for your specific environment, escalation path mapping aligned to your business, and a 90-day quick-win roadmap delivered to stakeholders..
Tool Deployment
(Days 11–18)
Monitoring agents, EDR, RMM platform, backup agents, and SIEM log collectors deployed silently to all endpoints and network devices. Zero end-user disruption. Full monitoring goes live at end of this phase..
Go Live
(Days 19–28)
Full knowledge transfer to the T-Tech support team. SLA performance dashboards activated and shared with you. Kickoff call with your assigned vCIO. First monthly business review scheduled. You are now fully managed..
T-Tech Solutions Lab delivers managed IT services to Raleigh-Durham businesses with FDA/life sciences compliance expertise, CMMC 2.0 readiness support, and the research-grade security knowledge that Research Triangle organizations require.
Managed IT Services Pricing — Flat Rate, No Hidden Fees
All plans include flat monthly pricing, no contracts longer than 12 months, and a 30-day money-back satisfaction guarantee for new clients.
ESSENTIAL — Foundation IT $79 /user/month
For businesses with 10–50 users needing reliable, monitored IT without full security management.
- 24/7 remote monitoring (servers & endpoints)
- Helpdesk — business hours M–F 8AM–6PM EST
- Patch management — OS and third-party apps
- Antivirus and basic EDR management
- Asset inventory and IT documentation
- Monthly health report
- Email and ticketing portal support
- Quarterly IT review call
BUSINESS — Full-Stack IT $149 /user/month
For growing businesses needing 24/7 coverage, full cybersecurity management, and strategic advisory.
- Everything in Foundation, plus:
- 24/7 NOC + helpdesk (phone, Slack, email)
- Full cybersecurity stack (EDR, email security, web filtering, MFA)
- Cloud management — AWS / Azure / GCP
- Backup & DR management with tested restores
- Firewall and network security management
- Compliance support — HIPAA, PCI-DSS, SOC 2
- Monthly vCIO advisory session
- Annual IT roadmap and budget planning
ENTERPRISE — Dedicated IT Custom pricing
For enterprises with 250+ users, complex compliance, or multi-site, multi-country environments.
- Everything in Full-Stack, plus:
- Dedicated support team — named engineers
- SIEM + 24/7 SOC threat monitoring
- Full compliance program management
- Advanced cloud security hardening
- Incident response retainer
- On-site visit allowance (USA / UK / AU / CA)
- SLA-backed uptime guarantees
- Executive reporting & board presentations
- Custom integrations and tooling
30-Day Satisfaction Guarantee:
If you are not satisfied with T-Tech managed IT services in your first 30 days, we will refund your first month’s fee. No questions. No conditions.
Enterprise Tools. Delivered at MSP Cost.
- AWS (Amazon Web Services)
- Google Cloud Platform (GCP)
- Microsoft Azure
- CrowdStrike Falcon
- Fortinet FortiGate
- Palo Alto Networks
- Cisco Umbrella · Microsoft Defender XDR
- Cisco (Catalyst, Meraki)
- Aruba Networks
- Fortinet SD-WAN
- Juniper Networks
- SolarWinds NPM
- Zabbix
- ServiceNow · ConnectWise Manage
- NinjaRMM
- Veeam Backup & Replication
- Zerto
- Acronis Cyber Protect
- Azure Site Recovery
- Microsoft Entra ID (Azure AD
- Duo Security
- Okta
- BeyondTrust PAM
- Microsoft Intune
- VMware Workspace ONE
- Jamf (macOS/iOS)
- Microsoft Sentinel
- Splunk SIEM
- IBM QRadar
- LogRhythm SIEM
FAQS
Do you support CMMC 2.0 compliance for Raleigh defense contractors?
Yes. T-Tech Solutions Lab conducts full CMMC 2.0 Level 2 gap assessments, provides remediation support across all 110 NIST SP 800-171 practices, and prepares clients for third-party C3PAO assessments. The Raleigh-Durham area has a significant concentration of DoD contractors and sub-contractors for whom CMMC certification is a contract eligibility requirement.
Can you support FDA GxP compliance for Research Triangle pharma companies?
Yes. T-Tech provides GxP IT validation services including IQ/OQ/PQ documentation, 21 CFR Part 11 electronic records/signatures implementation, CSV (Computer System Validation) documentation, and audit trail configuration for LIMS, QMS, and clinical data management systems used by RTP pharmaceutical and CRO companies.
How do you approach research IP protection for Raleigh university spinouts and biotech startups?
Research spinouts and early-stage biotech companies often have the highest IP value relative to their security maturity. T-Tech implements zero-trust access controls for research data, encrypted collaboration environments, strict vendor access management, and confidential computing controls — protecting pre-patent research from both external attackers and insider threats.
Whether you have a technical question or need a complete IT solution, our experts are here to assist you with reliable and secure guidance.